Introducing R365 - The New Era of Digital Enablement Has Arrived
- Rare Innovation
- Jun 15
- 3 min read
Updated: Jun 15
CREATING OUTCOMES, BY SLASHING COSTS
Befit of the legacy-IT era, for years now, the managed service world promised security, cost control, and simplicity—yet, has delivered hard to those discern "it's out of scope" costly call outs and contracts, vendor lock-in, fragmented platforms, and escalating invoices.
It’s 2025. Enough is enough.
Today, Rare Innovation is proud to launch R365 programme, our branded compilation of services, approaches and additional focus on Kaseya's K365—an overall bundle and approach we believe ends the charade of “best-of-breed” and signals the death knell for traditional MSPs clinging to the old patch-and-bill model.
R365 isn’t just a new digital enablement or support package—it’s a provocation. A signal. A new organisational - B2B and professional - B2C/W approach for digital empowerment; shifting costs and "exceptions" into outcomes and empowerment.
The End of the MSP Illusion
Let’s not sugar-coat it. Most MSPs have become glorified invoice factories—selling the perception alerts without action, complexity masquerading as coverage, and contracts loaded with exceptions that guarantee dependency rather than outcomes. They stitch together overpriced contracts and offering service with a "Frankenstein's" mix of third-party tools like CrowdStrike, Huntress, Sophos, and NinjaOne—each, being fair, doing well to solve a fraction of the puzzle, none speaking the same language or offering that overall integrated experience.
This isn’t a digital strategy approach. It’s a cost-constrained survival theatre.
R365 changes the game. Built on Rare's outcome-based engagement IP and now Kaseya’s K365, a fully integrated, AI-powered platform, R365 replaces the "Frankenstein tech stack" with a single, cohesive otucome geared, cost-saving, digital backbone. One console. One ecosystem. One strategy-aligned engagement.
Why R365 Matters
R365 empowers organisations to -
Reclaim Enablement and Control - Stop renting out your digital future from vendors whose only strategy is billable hours.
Slash Costs - No more licensing sprawl or redundant tooling. Consolidate your entire stack into one intelligent pane of glass.
Deploy Self-Determination or go Rare Response - Empower internal teams with real-time visibility, patching, rollback, backup, compliance, credential monitoring, and more. Or, supported by a clear understanding of your outcomes, co-design a Rare Response programme to ensure priority based business and professional continuity.
Own the Outcome not suffer the "exception" to the contract - Move from reactive firefighting to proactive enablement, with digital sovereignty baked into every layer of the outcome geared journey.
From MSP Dependence to Enablement-as-a-Service (enAAS)
This isn’t just a new engagement mode or toolset—it’s a new mindset. R365 is Rare’s flagship move into the Enablement-as-a-Service (enAAS) space - a model designed not to support IT, but to amplify organisations and professional people.
We don’t clip tickets. We co-create outcomes.
With deep engagement models drawn from decades of human-centred digital strategy work, Rare partners with organisations to transfer knowledge, uplift internal capability, and unlock human potential through elegant, simple, consumption-aligned digital ecosystems.
As the market shifts, research backs this -
📉 MSP contracts down 12-15% across key markets
📈 Certification and skills investment up 30% across sectors
📊 72% of organisations now pivoting to consumption-based, in-house empowered models
K365 by Rare R365
With R365, powered by Kaseya K365, you get:
Unified Endpoint + User Management
Real-Time, Autonomous Patch & Recovery
Role-Based Access + Built-in SOC/NOC Automation
Integrated Compliance Dashboards + Zero Trust Enforcement
Dark Web Credential Monitoring + Integrated MFA/SSO
This isn’t another contract or software. It’s strategic and operational certainty—delivered with engagement, clarity and outcome, yet without the complexity, cost, or condescension of legacy MSP arrangements.
Comments